What is your Return Procedure?

All packages sent to Fifth Avenue Lingerie for return, credit or exchange must have an RMA (Return Merchandise Authorization) number referenced on the outside the package. Any package received by us without an RMA number on the outside of the package will be refused and returned to the sender. Please click here to request your RMA number online. Be sure to enclose the return & exchange form with the return.   Click here to download form now .  You will need acrobat reader to download form.  Get Acrobat reader now.

Once you are ready to proceed, simply fill out the information requested below and hit Request RMA (you will receive an email receipt of your request). You can expect to receive a response from our customer service department within 48 hours that will include your RMA number and all of your return instructions. Please be sure that you have thoroughly read the policy guidelines on the previous page so there is no confusion later.

Return Information:		Information Required for Processing
Order#
Sku#
Sku#
Sku#
Name
Email
Phone Number
Reason for Return
Has Merchandise Been Tried on?		Yes No
Are the Tags still on the Garment?		Yes No